Emerald Home Care

Service(s)

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  Personal Assistance

  Personal care support helps individuals maintain their hygiene, dignity, comfort, and independence while receiving assistance in the home. Services may include bathing and showering assistance, oral hygiene, hair care, shaving, dressing and undressing, toileting, incontinence care, and other activities of daily living. Support is tailored to the individual's abilities, preferences, routines, and care needs, with an emphasis on privacy, dignity, and encouraging independence whenever possible.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Private Pay

  Intake Procedure

  The intake process begins with a personalized conversation with the individual and/or family to understand the client's needs, daily routines, current level of independence, preferred schedule, and type of support requested. We take time to learn what is most important to the client and family so that services can be matched to their individual needs.

  Following the initial inquiry, an assessment and care planning process is completed to determine appropriate non-medical services, scheduling, and caregiver support. Families are provided with information regarding available services, rates, payment options, and applicable program or insurance requirements.

  Depending on the client's circumstances and funding source, additional documentation may be requested before services begin. Once the intake process is completed and services are authorized or arranged, a personalized care plan and service schedule are established.

  Intake Requirements

  • Health Insurance Card(s)
  • Medicare Card
  • Medication List
  • Picture ID

  Interpreter Line Available for Callers

  Yes

  Types of Fees

  • Standard Fee
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  Mobility Aids

  Mobility assistance is available for individuals who need additional support moving safely and comfortably throughout their home and during everyday activities. This service can benefit older adults, adolescents, individuals with disabilities, and those experiencing limited mobility due to age, injury, recovery, or other physical limitations.

  Caregivers can provide hands-on assistance and supervision with mobility-related activities based on the individual’s needs and established care plan. Support may include assistance with walking, transfers, repositioning, getting in and out of bed or chairs, and the safe use of personal mobility aids such as walkers, canes, and wheelchairs.

  Our goal is to help each individual maintain as much independence as possible while providing the appropriate level of support for everyday movement and routines. Care is personalized to the client’s abilities, preferences, home environment, and level of assistance needed, helping families feel more confident that their loved one has dependable support at home.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicare
  • Private Pay

  Intake Procedure

  The intake process begins with a conversation with the client and/or family to better understand the individual’s mobility needs, current abilities, daily routines, safety concerns, and the type of assistance needed. Information about mobility aids currently being used, such as a walker, cane, or wheelchair, should also be provided.

  An assessment is completed to determine the appropriate level of non-medical support and to develop an individualized care plan. The care plan identifies the client’s mobility needs, assistance with daily activities, preferred schedule, and other services that may be beneficial.

  Families are also provided with information about scheduling, rates, payment options, and applicable Medicaid or insurance requirements. Services are arranged based on the completed assessment, client needs, caregiver availability, and any required service authorization.

  Intake Requirements

  • Medical History
  • Medicare Card
  • Medication List
  • Picture ID

  Types of Fees

  • Standard Fee
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  Prescription Management

  Medication support is available for individuals who may need additional assistance maintaining an established medication routine at home. This service can benefit older adults, adolescents, individuals with disabilities, and others who may have difficulty remembering medication times or staying consistent with their prescribed routine.

  Depending on the individual’s needs, care plan, and the level of assistance permitted, caregivers may provide medication reminders, help clients follow an established medication schedule, assist with locating properly labeled medications, and observe and report concerns to the appropriate family member or healthcare professional.

  Medication support can be incorporated into other home care services, including personal care, companionship, respite care, and assistance with daily routines. The goal is to provide an additional layer of support for clients and families while encouraging independence and consistency with an established medication routine.

  Caregivers do not prescribe medications, determine dosages, change medication instructions, or provide medical advice. All medications must be taken according to instructions provided by the client’s qualified healthcare professional.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Other

  Intake Procedure

  The intake process begins with an initial consultation to learn more about the individual’s needs, daily routine, current level of independence, and the type of medication support being requested. A care assessment is completed to identify the appropriate level of assistance and any additional support that may be beneficial in the home.

  Clients and families are asked to provide a current medication list, including medication names, prescribed instructions, and any relevant information needed to safely support the client’s established routine. Based on the assessment, an individualized care plan is developed outlining the client’s needs, preferences, schedule, and appropriate level of medication support.

  Once the intake and assessment process is complete, services are coordinated based on the client’s care plan, preferred schedule, and caregiver availability.

  Intake Requirements

  • Medical History
  • Medicare Card
  • Medication List
  • Picture ID

  Types of Fees

  • Standard Fee
• Show

  Companions

  Companionship services provide meaningful social interaction, engagement, and supportive assistance for individuals who may benefit from having a dependable and caring presence in their daily lives. Services are available for aging adults, adolescents, individuals with disabilities, and others who may experience loneliness, limited social interaction, or need additional support while remaining at home.

  Caregivers engage clients based on their individual interests, abilities, personalities, and preferred routines. Activities may include conversation, reading, games, puzzles, arts and crafts, music, watching favorite programs, therapeutic walks, hobbies, and other enjoyable activities. Companionship may also include accompanying clients on appropriate outings, errands, community activities, or social engagements.

  In addition to providing social connection, caregivers can offer supportive supervision and assistance with everyday routines as outlined in the client’s care plan. Our goal is to help clients remain engaged, connected, and as independent as possible while providing families with the reassurance of knowing their loved one has dependable support and meaningful companionship.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Other
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation to learn more about the individual, their daily routine, interests, preferences, level of independence, and the type of companionship or support being requested. We also discuss the preferred days and times for services and any important information that will help us understand the client’s needs.

  An assessment is completed to identify the appropriate level of support and develop an individualized care plan. Families are encouraged to share information about the client’s favorite activities, hobbies, communication preferences, routines, and other interests that can help create a comfortable and meaningful experience.

  Once the intake and assessment process is complete, services are coordinated based on the client’s care needs, preferences, desired schedule, and caregiver availability.

  Intake Requirements

  • Health Insurance Card(s)
  • Medicaid Card
  • Medical History
  • Medicare Card
  • Medication List

  Types of Fees

  • Standard Fee
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  Respite Care - In-Home

  In-home respite care provides dependable, compassionate support for individuals while giving family caregivers the opportunity to rest, work, attend appointments, run errands, travel, or simply take time for themselves. Whether respite is needed occasionally or as part of a regular care schedule, services are designed to provide families with additional support while allowing their loved one to remain safely and comfortably at home.

  Care is personalized to the individual’s needs, abilities, preferences, and established routines. Depending on the care plan, respite services may include companionship, supervision, assistance with personal care and grooming, mobility support, meal preparation, light housekeeping, medication reminders, recreational activities, and assistance with other daily routines.

  Respite care is available for aging adults, adolescents, individuals with disabilities, and individuals living with Alzheimer’s disease, dementia, or other conditions that require ongoing assistance or supervision.

  Our goal is to provide a trusted helping hand for families while maintaining the comfort, dignity, safety, and independence of the person receiving care. Family caregivers can have peace of mind knowing their loved one is receiving attentive, personalized support during their time away.

   

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicare
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation with the individual and/or family caregiver to learn more about the care recipient’s needs, daily routines, level of independence, preferences, and the type of respite support being requested. We also discuss the family caregiver’s concerns, preferred schedule, and any important information needed to provide consistent support while they are away.

  An assessment is completed to determine the appropriate level of assistance and develop an individualized care plan. Families are encouraged to share information about personal care needs, mobility, communication, medications, meals, behaviors, safety considerations, preferred activities, and established routines.

  Once the intake and assessment process is complete, respite services are coordinated according to the individual’s care needs, preferred schedule, and caregiver availability.

  Intake Requirements

  • Health Insurance Card(s)
  • Medicaid Card
  • Medical History
  • Medication List
  • Picture ID

  Types of Fees

  • Standard Fee
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  In-Home Meal Preparation

  In-home meal preparation provides practical support for individuals who may have difficulty planning, preparing, or serving meals independently. This service is ideal for aging adults, adolescents, individuals with disabilities, and others who need additional assistance maintaining their regular meal routines while remaining comfortably at home.

  Caregivers can assist with planning meals based on the client’s preferences and established dietary needs, gathering and preparing ingredients, cooking meals, portioning and serving food, storing leftovers, and cleaning the meal preparation area afterward. Assistance may also include preparing simple snacks and meals in advance so clients have convenient options available when appropriate.

  Meal preparation is personalized around each client’s tastes, cultural preferences, routines, allergies, food restrictions, and dietary instructions provided by the client, family, or healthcare professional. Whenever possible, clients are encouraged to participate in meal-related activities according to their abilities and interests.

  Our goal is to make mealtimes easier and more enjoyable while supporting independence, comfort, consistency, and the ability to continue familiar routines at home.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation to learn more about the individual’s daily routine, meal preparation needs, food preferences, level of independence, and the type of assistance being requested. Families are encouraged to share information about favorite foods, cultural preferences, allergies, food sensitivities, established dietary restrictions, and any instructions that may affect meal preparation.

  An assessment is completed to determine the appropriate level of support and to incorporate meal preparation into the individual’s personalized care plan. The preferred meal schedule, level of assistance needed, and any additional support with daily activities are also discussed.

  Once the intake and assessment process is complete, services are coordinated based on the client’s needs, preferences, desired schedule, and caregiver availability.

  Intake Requirements

  • Medicaid Card
  • Medical History
  • Medication List
  • Other

  Types of Fees

  • Standard Fee
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  Housekeeping

  Light housekeeping services provide practical assistance for individuals who may have difficulty maintaining everyday household tasks independently. This service is designed to help aging adults, adolescents, individuals with disabilities, and others maintain a clean, comfortable, organized, and safe living environment while continuing to live at home.

  Caregivers may assist with routine household tasks such as washing dishes, wiping kitchen surfaces, sweeping, vacuuming, mopping, dusting, changing bed linens, making beds, doing laundry, folding and putting away clothing, taking out household trash, and organizing frequently used areas. Assistance is personalized according to the client’s needs, abilities, routines, and established care plan.

  Light housekeeping can be especially helpful for individuals with limited mobility, decreased strength or endurance, cognitive changes, or other challenges that make everyday household responsibilities more difficult to manage.

  Our goal is to reduce the burden of routine household tasks while creating a more comfortable environment for the client. Whenever appropriate, clients are encouraged to remain involved in household routines according to their abilities and preferences, helping support independence and a sense of control within their own home.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation to learn more about the individual’s household support needs, daily routines, level of independence, and the specific tasks with which assistance is requested. We also discuss the areas of the home regularly used by the client and any important safety or accessibility considerations.

  An assessment is completed to determine the appropriate level of assistance and identify the light housekeeping tasks that should be included in the individualized care plan. The client and family can discuss priorities, preferred routines, frequency of service, and any additional home care support that may be needed.

  Once the intake and assessment process is complete, services are coordinated based on the client’s identified needs, preferred schedule, and caregiver availability.

  Intake Requirements

  • Medicaid Card
  • Picture ID
• Show

  Medical Appointments Transportation

  Medical appointment transportation provides dependable support for individuals who need assistance getting to and from scheduled healthcare appointments. This service is designed for aging adults, adolescents, individuals with disabilities, and others who may have difficulty attending appointments independently due to mobility limitations, cognitive changes, lack of transportation, or the need for additional assistance while away from home.

  Depending on the individual’s needs and care plan, support may include helping the client prepare for the appointment, assistance entering and exiting the vehicle, accompaniment to the medical office, mobility assistance, and remaining with the client during the appointment when appropriate. Caregivers can also provide a reassuring and familiar presence throughout the outing, helping make appointments less stressful for clients and their families.

  Transportation support may be coordinated for routine medical appointments, follow-up visits, therapy appointments, dental visits, and other approved healthcare-related appointments. Each service is arranged according to the client’s mobility needs, level of assistance, appointment details, and established care plan.

  Our goal is to help clients maintain access to important healthcare services while providing families with a reliable source of support when they are unable to accompany their loved one personally.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation to understand the individual’s transportation and assistance needs. Information regarding the client’s mobility, level of independence, use of assistive devices, communication needs, and the type of support required before, during, and after appointments is reviewed.

  Families should provide appointment details in advance, including the date, time, location, expected duration, and any special instructions or accessibility considerations. Clients who use a walker, cane, wheelchair, or other mobility aid should communicate this information when arranging services so appropriate assistance can be planned.

  An assessment is completed to determine the appropriate level of support and incorporate transportation assistance into the client’s individualized care plan. Services are then coordinated based on the client’s needs, appointment schedule, transportation arrangements, and caregiver availability.

  Intake Requirements

  • Medicaid Card
  • Medical History
  • Picture ID

  Types of Fees

  • Standard Fee
• Show

  Memory Evaluation

  Dementia and memory care services provide compassionate, person-centered support for individuals living with Alzheimer’s disease, dementia, memory loss, or other cognitive changes. Care is designed to help individuals remain safe, comfortable, engaged, and supported in the familiar surroundings of home while also providing families with additional reassurance and assistance.

  Support is personalized according to each individual’s abilities, routines, preferences, behaviors, communication style, and level of independence. Depending on the care plan, services may include companionship, supportive supervision, personal care and grooming assistance, meal preparation, medication reminders, mobility assistance, light housekeeping, therapeutic walks, meaningful activities, and help maintaining familiar daily routines.

  Caregivers use a patient and reassuring approach that recognizes the unique ways memory loss can affect communication, mood, behavior, and everyday activities. Familiar routines, meaningful conversation, music, hobbies, simple activities, and appropriate social engagement may be incorporated into care based on the individual’s interests and abilities.

  Support is also available for family caregivers who may need respite from the physical and emotional demands of caring for a loved one with memory loss. Whether assistance is needed for a few hours or as part of an ongoing care schedule, the focus is on preserving dignity, encouraging independence when possible, and helping individuals experience meaningful and comfortable days at home.

  Dementia and memory care services are non-medical and do not include diagnosis or clinical memory evaluations.

  Counties Served

  • Berkeley
  • Charleston
  • Dorchester

  Insurance Accepted

  • Medicaid
  • Private Pay

  Intake Procedure

  The intake process begins with an initial consultation with the individual and/or family to learn more about the client’s current needs, daily routines, level of independence, communication preferences, behaviors, interests, and the type of support being requested.

  During the assessment, families are encouraged to share information about changes in memory or cognition, personal care needs, mobility, medications, eating and sleeping routines, wandering or other safety concerns, preferred activities, triggers, calming techniques, and approaches that have been helpful in providing care.

  This information is used to develop an individualized care plan that reflects the client’s abilities, preferences, established routines, and level of assistance or supervision needed. The goal is to create a consistent approach that helps the individual feel comfortable and supported while also addressing the needs and concerns of the family.

  Once the intake and assessment process is complete, services are coordinated based on the client’s individualized care needs, preferred schedule, and caregiver availability.

  Intake Requirements

  • Medicaid Card
  • Medical History
  • Medication List
  • Picture ID

  Types of Fees

  • Standard Fee